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1Password button not working on Firefox

It’s been 2 weeks now my 1Password extension is not working on Firefox. The button is not clickable even after upgrading to the latest Firefox version. After asking help from 1Password on Twitter, it turns out that the fix is as easy as clicking a menu item.

In 1Password main app’s menu, click on Help -> Advanced and select Use Native Messaging Protocol. 1Password button on Firefox should work at this point. Maybe restart Firefox just to be sure.

That’s it!

3 thoughts on “1Password button not working on Firefox”

  1. This is exactly the very annoying problem that I am facing and I have been looking for a solution. However I am unable to find Help -> Advanced. Also Preferences -> Advanced doesn’t have any option related to “Native Messaging Protocol”.

    Do you see this on the latest version of 1Password should you still be using it?

  2. @Prashanth I am not seeing this option in the latest version of 1Password, the one with yearly subscription. It works on my Firefox without issues. Maybe ask 1Password support?

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